Widespread outage hits Microsoft platforms including Outlook, thousands report issues

>> AND NOW, AS YOU SAY, A MEDAL, AN AWARD FOR THAT SPECIALIST. AN AWARD FOR THAT SPECIALIST. COURTNEY K KUBE. THANK YOU VERY. COURTNEY KUBE. THANKNK YOU VERY MUCH. GREAT TO SEE YOU, AS. MUCH. GREAT TO SEE YOU, AS ALWAYS. APPRECIATE IT. ALSLSO. ALWAYS. APPRECIATE IT. ALSO TONIGHT,T, HAVE YOU NOTICED ARE. TONIGHT, HAVE YOU NONOTICED ARE YOU AT WORK? DID YOU JUST GET. YOU AT WORK? DID YOU JUST GET OFF OF WORK? ARE YOU STITILL AT. OFF OF WORK? ARE YOU STILL AT WORK? ARE YOU HAHAVING PROBLEMS. WORK? ARE YOU HAVING PROBLEMS WITH YOUR EMAIL? WELCOME TO THE. WITH YOUR EMAIL? WELCOME TO THE CLUB. HUGE OUTAGE. THOHOUSANDS F. CLUB. HUGE OUTAGE. THOUSANDS OF PEOPLE. OHOH, NO. CAN'T GET ON. PEOPLE. OH, NO. CAN'T GET ON YOUR WORK EMAIL. WHAT ARE YOU. YOUR WORK EMAIL. WHAT ARE YOU GOING TO DO? MICROSOFT SAYAYS. GOING TO DO? MICROSOFT SAYS IT'S INVESTIGATING REPORTS FROM. IT'S INVESTIGATING REPORTS FROM TENS OF THOUSASANDS OF PEOPLE WO. TENS OF THOUSANDS OF PEOPLE WHO CACAN'T GET ON. OUTLOOK STARTED. CAN'T GET ON. OUTLTLOOK STARTED SPIKING AROUND NOON EASTERN. SPIKING AROUOUND NOON EASTERN TODAY, RIGHT IN THE MORNING. TODAY, RIGHT IN THE MOMORNING. FOR OUR WEST COAST VIEWERS WHO. FOR OUR WEST COAOAST VIEWERS WHO ARE PROBABLY JUST LOGGING ON. ARE PROBABLY J JUST LOGGING ON. IT'S NOT CLEAR WHY THE SHUTDOWN. IT'S NOT CLEAR WHY THE SHUTDOWN HAHAPPENED. MICROSOFT SAYS IT.

HAPPENED. MICROSOFT SAYSYS IT WASN'T SOME BIG SPIKE IN. WASN'T SOME BIG SPIKE IN TRAFFIC. APPARENTLY, A BUNCH OF. TRAFFIC. APPARENTLY, A BUNCH OF SERVERS UNEXPECTEDLY WENT DARK. SERVERS UNEXPECTEDLY WENT DARK. OBVIOUSLY THAT'S RAISING. OBVIOUSLY THAT'S RAISING QUESTITIONS ABOUT WHY THAT IS. QUESTIONS ABOUT WHY THAT IS. LET'S GET RIGHT TO MARQUISE. LET'S GET RIGHT TO MARQUISE FRANCIS IN LAYMAN'S TERMS HERE. FRANCIS IN LAYMAN'S TERMS HERE. WHAT'S MICROSOFT SAYING IS. WHAT'S MICROSOFT SAYING IS GOING ON HERE AND D WHEN IS IT. GOING ON HERE AND WHEN IS IT GOING TO GET BACK ONLINE? GOING TO GET BACK ONLINE? >> YEAH. HALLIE. I MEAN WHWHAT N. >> YEAH. HALLIE. I MEAN WHAT AN AFTERNOON FOR SO MUCH OF. AFTERNOON FOR SO MUCH OF CORPORATE AMERICA, MANANY OF WHM. CORPORATE AMERICA, MANY OF WHOM THAT USE MICICROSOFT PLATFORMS. THAT USE MICROSOFT PLATFORMS FOR THEIR CRITICAL WORK. SOME. FOR THEIR CRITICAL WORK. SOME 130,000 USERS LOST ACCESS TO. 130,000 USERS LOST ACCESS TO SUCH THINGS AS THEIR EMAIL, SUCH THINGS AS THEIR EMAIL, INCLUDING MYSELF AND MANY OF.

INCLUDING MYSELF AND MANY OF OUR COLLEAGUES. AND THOSE. OUR COLLEAGUES. AND THOSE NUMBERS COMING FROM OUTAGE. NUMBERS COMING FROM OUTAGE TRACKER, DOWN DETECTOR AND AT. TRACKER, DOWN DETECTOR AND AT LAST CHECK, AROUND 50,000 USERS. LAST CHECK, AROUND 50,000 USERS STILL REMAIN WITHOUT ACCESS. STILL REMAIN WITHOUT ACCESS. THAT SAID, GIVEN ALL THE. THAT SAID, GIVEN ALL THE UPDATES THAT WE KNOW COMING OUT. UPDATES THAT WE KNOW COMING OUT OF MICROSOFT, WHICH IS MORE. OF MICROSOFT, WHICH IS MORE THAN TWO DOZEN SINCE THIS. THAN TWO DOZEN SINCE THIS AFTERNOON, IT T APPEARS THEY'RE. AFTERNOON, IT APPEARS THEY'RE STILL TRYING T TO FIGURE OUT WHT. STILL TRYING TO FIGURE OUT WHAT EXACTLY IS THE ISSUE AND ONE OF. EXACTLY IS THE ISSUE AND ONE OF ITS LATEST UPDATES ON X X ON. ITS LATEST UPDATES ON X ON THEIR MICROSOFT 365 PAGE. I. THEIR MICROSOFT 365 PAGE. I WANT TO PULL THAT UP. THEY SAID, WANT TO PULL THAT UP. THEY SAID, QUOTE, WE FOUND A CORE PROCESS. QUOTE, WE FOUND A CORE PROCESS ON AFFECTED SERVERS IS BECOMING.

ON AFFECTED SERVERS IS BECOMING OVERWHELMED, CAUSING CAPACITY. OVERWHELMED, CAUSING CAPACITY LOSS. IN THE NEXT SENTENCE. LOSS. IN THE NEXT SENTENCE ADDED TO VALIDATE A POTENTIAL. ADDED TO VALIDATE A POTENTIAL RECOVERY, WERE ISOLATING A. RECOVERY, WERE ISOLATING A PORTION OF INFRASTRUCTURE, PORTION OF INFRASTRUCTURE, RESTARTING AFFECTED COMPONENTS. RESTARTING AFFECTED COMPONENTS AND REINTRODUCING TRAFFIC TO. AND REINTRODUCING TRAFFIC TO CONFIRM THE SERVICES REMAIN. CONFIRM THE SERVICES REMAIN STABLE BEFORE APPLYING THE. STABLE BEFORE APPLYING THE CHANGE. MORE BROADLY, YOU. CHANGE. MORE BROADLY, YOU MENTIONED KIND OF DECODING THAT. MENTIONED KIND OF DECODING THAT TEXT SPEECH. IN SHORT, HALLIE, TEXT SPEECH. IN SHORT, HALLIE, WHAT I GOT FROM IT IS PRETTY. WHAT I GOT FROM IT IS PRETTY MUCH RESTART AND PRAY, JUST. MUCH RESTART AND PRAY, JUST LIKE YOU DO WITH A LOT OF. LIKE YOU DO WITH A LOT OF HOUSEHOLD ITEMS. THAT APPEARS. HOUSEHOLD ITEMS. THAT APPEARS TO BE WHAT MICROROSOFT IS DOING. TO BE WHAT MICROSOFT IS DOING RIGHT NONOW.