NBC Nightly News Full Episode - July 25

>>> TONIGHT, BREAKING NEWS, D. INTENSE CLOSE CALL. MIDAIR LOS ANGELES. AS A SOUTHWEST. FLIGHT IS FORCED TO. TAKE ACTION. THE JET TAKING OFF. AND HIT WITH TWO. TRAFFIC ALERTS, HEAVY TO MAKE SOME. MANEUVERS. SOME PASSENGERS SAY. IT FELT LIKE A. FREEFALL AS SOME. WERE THROWN INTO THE. CEILING.

TWO FLIGHT. ATTENDANTS INJURED. IT COMES IN A WEEK. OF AVIATION CLOSE. CALLS. TOM COSTELLO WITH. THE LATE-BREAKING. NEWS TONIGHT. GHISLAINE MASWELL. QUESTIONED FOR A. SECOND DAY BY A TOP. JUSTICE DEPARTMENT. LAWYER. WIFE HER ATTORNEY SO. SHE WAS QUESTIONED. ABOUT, WILL SHE GET. A PARDON FOR. COOPERATING? WHAT PRESIDENT TRUMP. SAID WHEN HE WAS. ASKED THAT VERY SAME. QUESTION. >>> MANHUNT IN NEW. MEXICO AFTER A. DEADLY SHOOTING. SHUTS DOWN A COLLEGE. CAMPUS DURING. STUDENT ORIENTATION. >>> CHICAGO. UNDERWATER, THE LATE. SUMMER STORMS. SWAMPING THE SOUTH. SIDE.

CARS, FLOODED. THE GUYS ARE. SHOOTING OUT OF THE. SIDEWALKS. THE MOUNTING TRAVEL. MESS AS THOUSANDS OF. DELAYS PILE UP. >>> AS MUCH OF THE. COUNTRY BAKES, 115. MILLION FACING HEED. ALERTS TODAY. >>> COSMETIC SURGERY. EXPLODING ACROSS THE. U.S.LIN. CLARK ROOKIE CARD. SMASHING AUCTION. RECORDS. YOU WILL NOT BELIEVE. HOW MUCH THIS CARD.

IS WORTH. >>> AND HAPPILY EVER. AFTER -- CLUTCHING A. CLOTH AND WEARING. SCRUBS, A MEMBER OF. THE HOSPITAL. CLEANING STAFF GETS. THE SURPRISE OF A. LIFETIME, JUST. BEFORE HER WEDDING. WE WILL SHOW YOU WHY. THIS IS 62-YEAR-OLD. IS NOW GOING VIRAL. "NIG NOW. >> THIS IS "NBC. NIGHTLY NEWS" WITH. TOM LLAMAS. >>> AND GOOD. EVENING. PASSENGERS SAY IT. FELT LIKE A. FREEFALL. TONIGHT, YET ANOTHER. CLOSE CALL IN THE.

SKIES AS SCRUTINY. DEEPENS, IS ENOUGH. BEING DONE TO KEEP. THE FLYERS SAFE? THE LATEST, A. SOUTHWEST FLIGHT. HAVING TO MAKE A. SUDDEN MANEUVER. SHORTLY AFTER. TAKEOFF, FROM THE. BURBANK AIRPORT. PASSENGERS SAYING. THEY WERE THROWN. FROM THEIR SEATS, EVEN HITTING THE. CABIN CEILING. SOUTHWEST SAYING TWO. FLIGHT ATTENDANTS. WERE INJURED. IT COMES AFTER HE. HAD TO TAKE. AGGRESSIVE ACTION. WHEN HE SAW A B-52. STREAKING TOWARD HIM. AT LOW ALTITUDE.

WE BEGIN TONIGHT. WITH TOM COSTELLO. WHAT ARE WE LEARNING. ABOUT THESE ALERTS. THE PILOT GOT ON. THAT SOUTHWEST. FLIGHT? >> TOM, THIS. HAPPENED AT 14,000. FEET AS THE. SOUTHWEST PLANE WAS. CLIMBING OUT OF A. BURBANK AIRPORT. HEADED FOR LAS. VEGAS. A SOURCE WITH. KNOWLEDGE OF THE. EVENT SAYS THAT A. HAWKER HUNTER. BRITISH FIGHTER. PLANE CAME. DANGEROUSLY CLOSE TO. THE SOUTHWEST PLANE, SETTING OFF. COLLISION WARNINGS. AND FORCING. SOUTHWEST TO TAKE. EVASIVE ACTION. >> Reporter: TONIGHT, A PILOT. FORCED TO TAKE A. DRAMATIC DIVE MIDAIR. TO AVOID A POTENTIAL. COLLISION WITH.

ANOTHER PLANE. >> I HAVE NEVER FELT. ANYTHING LIKE THAT, AND I TURNED TO THE. PEOPLE THAT I WAS. FINE WITH, I WAS. LIKE, "I DON'T WANT. TO DIE.". I WAS TERRIFIED. I THOUGHT, "THIS IS. IT, THIS IS HOW I GO. OUT.". >> Reporter: IT. HAPPENED ON. SOUTHWEST AIRLINES. FLIGHT 1436 FROM. BURBANK TO LAS. VEGAS. SOUTHWEST SAYS THAT. ITS PILOTS GOT TWO. TCAS ALERTS, COLLISION AVOIDANCE. SYSTEMS WARNINGS,

THAT THEY COULD SOON. COLLIDE WITH ANOTHER. PLANE AND MUST. CHANGE THEIR. FLIGHTPATH. IMMEDIATELY. THE PILOTS CLIMBED, THEN DESCENDED. ACCORDING TO THE. AIRLINE. STEVE WAS ON BOARD. >> THERE WAS THIS. LARGE DROP, I WANT. TO SAY IT LASTED FOR. 8 TO 10 SECONDS. JUST COMPLETE. FREEFALL. WAS LIKE, OUT OF MY. SEAT, BODY OUT OF MY. SEAT. PEOPLE WERE. SCREAMING. JUST FELT LIKE. PANDEMONIUM. >> Reporter: TWO. FLIGHT ATTENDANTS. ARE BEING TREATED. FOR INJURIES. STEVE SAYS HE SAW.

ONE OF THEM. >> SHE LOOKED. DISORIENTED, HER. HAIR WAS ALL KIND OF. A MESS, AND THEY SAT. HER DOWN AT THE. FRONT AND GAVE HER. AN ICE PACK. >> Reporter: NO. PASSENGERS INJURED, THE FLIGHT CONTINUED. ON TO VEGAS, WHERE. SOUTHWEST SAYS IT. LANDED. "UNEVENTFULLY.". IT IS THE LATEST. CLOSE CALL IN. DISGUISE. JUST LAST WEEKEND, THIS VIDEO FROM A. NORTH DAKOTA STATE. FAIR CAPTURED A. DELTA REGIONAL JET. BANKING AND DIVING. TO AFFORD -- AVOID. AN AIR FORCE 52. AND A PLANE LANDING. IN MEXICO CITY, NARROWLY AVOIDED A. COLLISION WITH A.

DELTA FLIGHT CLEARED. TO TAKE OFF FROM THE. SAME RUNWAY. TONIGHT, HE SAYS HE. IS JUST HAPPY HE IS. SAFELY ON THE. GROUND. >> TOM JOINS US. AGAIN COME ALIVE. TOM, QUITE THE. MOMENT THAT PLANE. LANDED IN LAS VEGAS? >> Reporter: WE ARE. TOLD ABOUT. PASSENGERS ALL. APPLAUDED, THE FACT. THAT THEY WERE ON. THE GROUND SAFELY. AND APPLAUDED THE. PILOTS WHO CAME UT. OF THE COCKPIT AND. THE PILOTS WERE THEN. SHAKING THE HANDS OF. THE PASSENGERS AS. THE PASSENGERS. THANKED THEM.

THE FAA, BY THE WAY, TELLS US THEY ARE. INVESTIGATING. TOM? >> TOM COSTELLO ON. THE BREAKING NEWS. >>> TONIGHT, THE. JUSTICE DEPARTMENT. HAS FINISHED ITS TWO. DAY INTERVIEW OF. JEFFREY EPSTEIN. ACCOMPLICE, AL ROKER. PRESIDENT TRUMP. SEVEN. HER ATTORNEYS SAY. SHE WAS ASKED ABOUT. 100 PEOPLE WHO KNEW. ABOUT EPSTEIN, WHILE. TRUMP WAS ASKED IF. YOU WOULD GIVE HER A. PARDON -- HERE IS. KELLY O'DONNELL. >> Reporter: THE. PRESIDENT PUT AN. OCEAN BETWEEN. HIMSELF AND THE. EPSTEIN FILES. CONTROVERSY. ARRIVING IN SCOTLAND. TONIGHT. WHILE IN FLORIDA, AN. EXTRAORDINARY TWO. DAY INTERVIEW IS. OVER, INVOLVING. GHISLAINE MAXWELL, CO-CONSPIRATOR OF.

INFAMOUS SEX. OFFENDER, JEFFREY. EPSTEIN. AND ATTORNEY. GENERAL TODD. BLANCHE, WHO SAYS HE. IS PURSUING. INFORMATION ABOUT. ANYONE WHO COMMITTED. CRIMES AGAINST. VICTIMS OF EPSTEIN. TONIGHT, PRESIDENT. TRUMP WAS ASKED IF. HE WOULD CONSIDER A. PARDON OR. COMMUTATION. >> IT'S SOMETHING I. HAVEN'T THOUGHT. ABOUT. IT'S SOMETHING --. I'M ALLOWED TO O. IT, BUT IT'S. SOMETHING I HAVE NOT. THOUGHT ABOUT. >> Reporter: MAXWELL'S ATTORNEY. SAYS THAT NO OFFER. OF CLEMENCY WAS. DISCUSSED, OR. REQUESTED. >> LISTEN, THE.

PRESIDENT THIS. MORNING SAID HE HAD. THE POWER TO DO SO, WE HOPE HE EXERCISES. THAT POWER IN THE. RIGHT AND JUST WAY. >> Reporter: NOTABLY, SAYING HIS. CLIENT OPENED UP. ABOUT THOSE AROUND. EPSTEIN. >> SHE WAS ASKED. MAYBE ABOUT 100. DIFFERENT PEOPLE, SHE ANSWERED. QUESTIONS ABOUT. EVERYBODY. >> Reporter: THE. DEPUTY ATTORNEY. GENERAL POSTED THAT. THE DEPARTMENT OF. JUSTICE WOULD SHARE. MORE ABOUT WHAT WE. LEARNED AT THE. APPROPRIATE TIME. THE PRESIDENT TRIED. TO DISTANCE HIMSELF. FROM THIS SPECIFICS. OF THE MAXWELL. MEETING. >> SHE IS BEING.

TALKED TO BY A VERY. SMART MEN, BY A VERY. GOOD MAN, TODD. BLANCHE, AND I DON'T. KNOW ANYTHING ABOUT. THE CONVERSATION. >> Reporter: IN 2010. DEPOSITION, EPSTEIN. WAS ASKED ABOUT HIS. PERSONAL. RELATIONSHIP WITH. SEVERAL WELL-KNOWN. FIGURES, INCLUDING. DONALD TRUMP. >> HAVE YOU EVER. SOCIALIZED WITH. DONALD TRUMP, IN THE. PRESENCE OF FEMALES. UNDER THE AGE OF 18?

>> THOUGH I'D LIKE. TO ANSWER THAT. QUESTION, AT LEAST. TODAY, I'M GOING TO. HAVE TO ASSERT MY. FIFTH, SIXTH, AND. 14th AMENDMENT. RIGHT, SIR. >> Reporter: THE. WHITE HOUSE SAYS. THAT TRUMP KICKED. EPSTEIN OUT OF HIS. CLUB FOR BEING A. CREEP, ENDING THEIR. FRIENDSHIP, DECADES. AGO. >> KELLY JOINS US. TONIGHT, LIVE FROM. SCOTLAND. KELLY, EXPLAINED TO. OUR VIEWERS, THIS IS. BOTH A PERSONAL AND. PROFESSIONAL. RELATIONSHIP WITH.

THE PRESIDENT? >> Reporter: TOM, A. MIX OF FAMILY. BUSINESS AND. GOVERNMENT BUSINESS. THE PRESIDENT WILL. PLAY GOLF AT HIS. TRUMP BRANDED. COURSES AND WILL CUT. A RIBBON WITH HIS. SON, ERIC, AS THEY. OPEN A SECOND COURSE. HERE IN SCOTLAND. AND THE PRESIDENT. SAYS HE WILL MEET. WITH EUROPEAN LEADERS. ON TRADE AND TARIFFS. AND HE PREDICTED. TODAY A 50-50 CHANCE. OF SECURING A TRADE. DEAL WITH THE EU, A. SEPARATE DEAL FOR. THE UK IS ALREADY. DONE. TOM? >> KELLY O'DONNELL. TRAVELING WITH THE. PRESIDENT. KELLY, THANK YOU. >>> BREAKING NEWS.

NOW, AN OVERNIGHT. SHOOTING AT THE. UNIVERSITY OF NEW. MEXICO IN. ALBUQUERQUE THAT. LEFT ONE PERSON. DEAD. STEVE PATTERSON HAS. THE STORY. >> Reporter: TONIGHT, A SUSPECT. IN CUSTODY AFTER A. DELAY SHOOTING ON. THE UNIVERSITY OF. NEW MEXICO. ALBUQUERQUE CAMPUS. >> WE ARE ON THE. EAST SIDE CENTER OF. THE CAMPUS, CAN YOU. HAVE YOU AND PETEY. COME OUT, PLEASE? >> Reporter: EARLY. THIS MORNING, NEW. MEXICO POLICE SAYS. THEY WERE CALLED TO. THE CAST IS NO REAL. STUDENT HOUSING. CENTER, WHERE THERE. WERE MULTIPLE. GUNSHOTS. INSIDE, TWO VICTIMS, ONE WITH NON-LIFE-. THREATENING. INJURIES, THE OTHER.

KILLED. >> IT IS JUST CRAZY, THINKING HOW CLOSE I. WAS. MY HEART DROPS, YOU. KNOW? I DON'T WANT. ANYTHING TO HAPPEN. TO ANYONE. >> Reporter: LAW. ENFORCEMENT CLOSING. DOWN CENTRAL CAMPUS. FOR HOURS, TELLING. STUDENTS TO STAY. INDOORS. A CAMPUSWIDE ALERT. WARNED, SUSPECT IS. STILL AT LARGE, THE. CENTRAL CAMPUS. REMAINS CLOSED, ANYONE ON CAMPUS. SHOULD CONTINUE TO. SHELTER IN PLACE. THE SHOOTING COMES. ON THE SECOND DAY OF. NEW STUDENT. ORIENTATION. INCOMING FRESHMAN. STAYING OVERNIGHT ON. CAMPUS, THIS. MORNING, LOCKED DOWN. IN FEAR. >> I AM A PARENT OF. A STUDENT COMING IN. FRESHMAN YEAR. SHE WAS STAYING IN. THE DORMS WHEN.

EVERYTHING HAPPENED. >> Reporter: WE. SPOKE TO MOM, RENEE. KUEBLER, EMBRACING. HER 18-YEAR-OLD. DAUGHTER, ADDISON, AFTER SEVERAL. TERRIFYING HOURS, WAITING FOR WORD. >> WE COULDN'T LIKE, TALK TO THE OTHERS. OR, LIKE, DO. ANYTHING LIKE THAT, EXCEPT TEXT. >> Reporter: THESE. PARENTS' WORST. NIGHTMARE, AVERTED. >> I AM JUST. GRATEFUL. >> IT WAS SUPER. EMOTIONAL. I KNOW IT COULD. HAPPEN ANYWHERE, BUT. I WAS SUPER. EMOTIONAL. >> Reporter: YOUNG. STUDENTS NOW. RECOVERING FROM A. HARROWING ORDEAL. STEVE PATTERSON, NBC. NEWS. >>> ALL RIGHT, NOW.

TO THE SEVERE. WEATHER, ROLLING. ACROSS MUCH OF THE. EAST COAST. >> Reporter: TONIGHT, HEAVY RAIN. HAMMERING THE. MIDWEST. IN CHICAGO, CARS. INCHING THROUGH. RUSHING WATER, THIS. FIRE HYDRANT NEARLY. SWALLOWED AS THE. CITY SAYS NEARLY TWO. INCHES OF RAIN IN A. SINGLE HOUR. IN NEW MEXICO, EMERGENCY CREWS ARE. CLEANING UP FROM. THESE STUNNING. SCENES. THE FLASH FLOODING. LED TO WATER RESCUES.

AND SWEPT AWAY THIS. HOME. THE LATEST OUT OF. BRUTAL WEATHER. ROLLING INTO THE. NORTHEAST, AND. WREAKING HAVOC AT. AIRPORTS. GROUND STOPS DUE TO. THUNDERSTORMS IN. BOSTON, NEW YORK, AND WASHINGTON, D.C. A STARK CONTRAST TO. THE GLARING SUN THAT. BAKES TO SOME 115. MILLION IN HEAT. ALERTS EARLIER IN. THE DAY. >> VERY HOT, VERY. SWEATY. SOMETIMES, THEIR. MENTAL STATUS IS A. LITTLE BIT ALL.

ALTERED. >> Reporter: CALLS. FOR HEAT RELATED. ILLNESS INUNDATING. NEW YORK'S FIRST. RESPONDERS. YOU ARE SEEING MORE. RESPONSES THAN EVER? >> YES, WE ARE ALSO. SEEING MORE CALLS. THAT HAVE LIFE-. THREATENING. EMERGENCIES. >> Reporter: WHILE. CONCERTS IN NEW. JERSEY AND MARYLAND. WERE OUTRIGHT. CANCELED, COOLING. TENTS AND MEDICS. WILL PLAY A CRITICAL. ROLE FOR BIKERS AT. THIS FUNDRAISER FOR. CANCER RESEARCH IN. CHARLOTTE. >> WE HAVE GOT MORE. ICE THAN WE HAVE. EVER ORDERED BEFORE. >> EMILY IKENNA.

JOINS US LIVE FROM. LaGUARDIA. WE SAW IT THERE IN. YOUR REPORT, BUT. STILL PRETTY BAD. WHEN IT COMES TO. TRAVEL? >> Reporter: YEAH, THAT'S RIGHT, TOM. THUNDERSTORMS ARE. ADDING TO THOSE. TRAVEL HEADACHES. ALREADY TODAY. MORE THAN 7500. FLIGHT DISRUPTIONS. ACROSS THIS COUNTRY. ONE THIRD OF THE. FLIGHTS HERE AT. LaGUARDIA HAVE BEEN. DELAYED AS MAJOR. AIRPORTS ACROSS THE. REGION ARE DEALING. WITH HOURS LONG. GROUND STOPS. TOM? >> EMILY IKENNA FOR. US. >>> A DISGRACED. FORMER CONGRESSMAN, GEORGE SANTOS, WHO. REPORTED TO A.

FEDERAL PRISON TODAY. TO BEGIN SERVING A. SEVEN-YEAR SENTENCE. FOR FRAUD. WHAT HE SAID JUST. BEFORE HEADING INTO. LOCKUP. HERE IS RYAN NOBLES. >> Reporter: TONIGHT, FOR FORMER. CONGRESSMAN GEORGE. SANTOS BEGINS HIS. LIFE AS AN INMATE, IN THE FEDERAL. CORRECTIONAL. INSTITUTION FERRITIN. IN NEW JERSEY. SANTOS, NEVER WANTED. TO AVOID THE. SPOTLIGHT, BID. FAREWELL TO HIS. SUPPORTERS WITH A. FINAL X POST, SHOWING HIM BLOWING. A KISS WITH THE. CAPTION "I MAY BE. LEAVING THE STAGE, FOR NOW, BUT TRUST. ME, LEGENDS NEVER. TRULY EXIT.".

SANTOS, ADMITTING HE. IS NOT PREPARED FOR. LIFE BEHIND BARS. >> I DON'T KNOW THAT. I SURVIVE IT. I AM NOT A. STREETWISE GUY. I DON'T NOW HOW TO. FIGHT. >> Reporter: HE WAS. FORCED OUT OF. CONGRESS IN. DISGRACE, BECOMING. ONLY THE SIXTH. MEMBER OF THE HOUSE. OF REPRESENTATIVES. TO BE EXPELLED BY. HIS COLLEAGUES. >> YOU GUYS HAVE TO. GET OUT OF MY WAY. >> Reporter: IT CAME. AFTER A SCATHING. ETHICS REPORT MARKED. THE END OF HIS SHORT-. LIVED BUT OUTSIZED. POLITICAL CAREER. >> THANK YOU FOR. HAVING ME, MY NAME. IS GEORGE SANTOS.

>> Reporter: WITHIN. DAYS OF HIS WIN, PRESS REPORTS BEGAN. TO EMERGE, REVEALING. THAT SANTOS WAS NOT. WHO HE WAS CLAIMING. TO BE, FROM HIS PAST. BUSINESS CAREER, TO. HIS EDUCATION, AND. EVEN SOMETHING AS. TRIVIAL AS A FAKE. STINT ON HIS COLLEGE. VOLLEYBALL TEAM. AS THE PRESSURE. MOUNTED, SANTOS. REMAINED DEFIANT. >> I WILL NOT STAND. BY QUIETLY. >> Reporter: BUT, SOON, THE LIES ABOUT. HIS BIOGRAPHY. QUICKLY MORPHED INTO. A CRIMINAL. INDICTMENT. SANTOS CHOSE TO. PLEAD GUILTY TO A. LONG LIST OF. CHARGES. >> I KNOW THAT MY. ACTIONS HAVE CAUSED. DISAPPOINTMENT, FRUSTRATION, AND A.

LOSS FOR ME, AND FOR. THAT I AM TRULY. SORRY. Reporter: AND. TONIGHT, SANTOS ON. DAY ONE OF THE MORE. THAN SEVEN YEAR. SENTENCE. SANTOS SPENT A LOT. OF TIME PUBLICLY. BEGGING PRESIDENT. TRUMP FOR A PARDON, BUT ULTIMATELY. ADMITTED THAT. PARDON WAS NOT GOING. TO COME. TOM? >> RYAN, THANK YOU. >>> IN 60 SECONDS, OUR INVESTIGATION. INTO SURGERY CHAINS. --. >>> WE ARE BACK NOW, WITH COSMETIC. SURGERY CHAINS.

RAPIDLY IS SPENDING. NATIONWIDE. GROWING WITH THEM, THE NUMBER OF. LAWSUITS OVER. AGGRESSIVE SALES. TACTICS AND LACKS. MEDICAL STANDARDS. ERIN McLAUGHLIN HAS. OUR STORY, REPORTED. IN PARTNERSHIP WITH. KFF HEALTH NEWS. >> Reporter: LAUREN. SCHAFER LOST 100. POUNDS. SHE HAD SURGERY TO. REMOVE EXCESS SKIN. THE NATIONAL. COSMETIC SURGERY. CHAINS ON ABELLA. >> I REMEMBER AS I. GOT OFF OF THE. OPERATING TABLE, I. LOOKED OVER, AND I. SAW A HUGE PIECE OF. SKIN.

THE FIRST THING I. THOUGHT WAS, "I WAS. JUST SKINNED ALIVE.". >> Reporter: THAT. SURGERY EVENTUALLY. LANDED HER IN THE. EMERGENCY ROOM WITH. A LIFE-THREATENING. INFECTION. >> I REALIZED, "THIS. COULD BE IT.". >> Reporter: IN THAT. MOMENT, YOU REALIZE. YOU COULD DIE? >> YES, YES. >> REMOVE STUBBORN. FAT, PERMANENTLY. >> Reporter: SHAPERS. IS ADS LIKE THIS LED. HER TO SONOBELLO, WHICH ADVERTISES. FAST RESULTS AND. USES LIDOCAINE FOR.

PAIN, KEEPING. PATIENTS AWAKE FOR. SURGERY, THE COMPANY. SAYS THAT IS BECAUSE. IT IS SAFER THAN. ANESTHESIA. SCHAEFER SAYS THAT. HER FIRST PROCEDURE, LIPOSUCTION, WENT. OKAY. SHE EVEN MESSAGED. DR. MANWELL HERRERA. THAT SHE WAS DOING. GREAT, BUT WHEN SHE. RETURNED FOR THE. SECOND SURGERY, AND. HE STARTED TO CUT. INTO HER SKIN --. >> THE PAIN THAT I. FELT WAS JUST. UNBEARABLE. AND I SAID, "HEY, YOU KNOW, REALLY. FEELING THIS.". AND HE SAYS, "YOU'RE.

DOING SUCH A. WONDERFUL JOB, JUST. HANG TIGHT.". I STARTED CRYING, AND I SAID, "PLEASE, STOP. I CAN'T DO THIS. ANYMORE.". >> Reporter: DID HE. STOP? >> HE DID NOT. HE SAID, "JUST TAKE. SOME BREATHS, LET US. TO PUT ON SOME. MUSIC.". >> Reporter: SHAPERS. THAT IT WASN'T UNTIL. SHE WAS SICK WITH A. SEVERE INFECTION. THAT DR. HERRERA IS. NOT A BOARD-. CERTIFIED PLASTIC. SURGEON, HE IS A. BOARD-CERTIFIED. OB/GYN SURGEON. HE TOOK SONOBELLO'S. UNACCREDITED. TRAINING PROGRAM ON. LIPOSUCTION'S IN. TUMMY TUCKS. SONOBELLO SAYS THE. PROGRAM IS RIGOROUS. AND IS TRANCE. PATIENT --. TRANSPARENT WITH. PATIENTS ABOUT. THEIR. QUALIFICATIONS. >> I TRUSTED THAT HE. WAS A PLASTIC. SURGEON.

I MEAN, HE WAS AT A. PLASTIC SURGERY. CENTER. >> Reporter: SCHAFER. IS NOW SUING. SONOBELLO. THE COMPANY HAS. DENIED WRONGDOING. HER LAWSUIT, AMONG. MORE THAN 200 WITH. COSMETIC SURGERY. CHAINS REVIEWED BY. NBC NEWS IN. PARTNERSHIP WITH. KFF HEALTH NEWS. THEY INCLUDE. ALLEGATIONS OF. DISFIGURING. INJURIES, AND MORE. THAN ONE DOZEN. DEATHS. SOME ALLEGE THE. CHAINS EVEN. EXAGGERATE POTENTIAL. RESULTS AND PUT. PROFITS BEFORE. SAFETY. DOES SONOBELLO PUT. PROFITS OVER. PATIENTS?

>> NO, IT DOES NOT. WE PUT OUR PATIENTS. FIRST. >> Reporter: DR. ROBERTS IS A MEDICAL. DIRECTOR FOR. SONOBELLO. DR. HERRERA DIRECTED. NBC NEWS' REQUEST. FOR COMMENT TO THE. COMPANY, SO WE ASKED. ABOUT THE PAIN ERIN. SCHAEFER SAYS SHE. EXPERIENCED. >> WHILE SHE MAY. HAVE HAD A SITUATION. THAT WAS. UNCOMFORTABLE, THERE A MET MANY. DIFFERENT APPROACHES. WE CAN USE TO GET A. PATIENT WHEN THEY. ARE NOT HAVING A. GOOD EXPERIENCE. AS DR. HERRERA. STARTED TO USE TALK.

ANESTHESIA AND. COACHING FOR THE. PROCEDURE. >> Reporter: WE ALSO. ASKED ABOUT. COMPLAINTS MADE TO. THE BETTER BUSINESS. BUREAU. THERE ARE AT LEAST. 13 COMPLAINTS WHEN. PATIENTS REPORTED. FEELING EXCRUCIATING. PAIN. CAN YOU THINK OF ANY. REASON WHY THIS. SURGEON WOULD NOT. STOP PERFORMING A. PROCEDURE, IF ASKED. EXPLICITLY BY A. PATIENT? >> WELL, TO ANSWER. YOUR QUESTION, 13/300,000 PATIENTS. THAT HAVE UNDERGONE. THIS PROCEDURE, IT. IS NOT, YOU KNOW, UNFATHOMABLE THAT 13. PATIENTS WOULD HAVE. A NEGATIVE. EXPERIENCE. THAT IS REALLY NOT. THE NORM. >> STICK YOUR HEAD.

IN. >> Reporter: A YEAR. LATER, ERIN SCHAEFER. SAYS SHE IS STILL. RECOVERING, PHYSICALLY AND. FINANCIALLY. >> UNLESS IT IS LIFE. OR DEATH, I DON'T. WANT TO HAVE ANY. PROCEDURE, BECAUSE I. WAS SO CLOSE TO. DEATH. I WAS SO CLOSE. >> AND WITH THAT, ERIN JOINS US NOW. LIVE. ERIN, WE KNOW THESE. CLINICS ARE. EXPANDING. NATIONWIDE. HOW CAN PATIENTS. PROTECT THEMSELVES? >> EXPERTS SAY, TOM, IF YOU ARE.

♪. >>> WE ARE BACK NOW, WITH A VIDEO OF A. STRANGE CAR. EXPLOSION IN. VIRGINIA. LOOK AT THIS. THE CAR EXPLODING IN. ARLINGTON EARLIER, WITH THE FIRE. SPREADING, DAMAGING. THREE MORE VEHICLES. THE FIRE DEPARTMENT. SAID THEY PUT THAT. FIRE OUT QUICKLY AND.

THAT NOBODY WAS. INJURED. FIRE MARSHALS ARE. STILL INVESTIGATING, BUT SAID IT WAS NOT. SUSPICIOUS. >>> OUT WEST, A. STRIP MALL WAS. GUTTED THIS MORNING. AFTER A FIRE BROKE. OUT NEAR FOR A. FEMALE ATHLETE. SPORTS CARD. THAT CARD, OF. COURSE, IS A 1 OF 1. IN CLASSIC CAITLIN. CLARK FASHION, IT. BROKE HER OWN. RECORDS KNOW. HOW TO LISTEN, AND. WHEN YOU LISTEN, YOU.

GET THE TRUTH. FOR NBC NEWS, I AM. TOM LLAMAS. AND THAT IS WHAT WE. DO, EVERY NIGHT. >>> FINALLY, THERE. IS GOOD NEWS TONIGHT. -- A HOSPITAL. CELEBRATING THE LOVE. OF ONE OF THEIR OWN. -- MARISSA PIRELA. WITH MORE ON THE. EMOTIONAL SURPRISE. FOR A 62-YEAR-OLD. BRIDE. >> Reporter: IT WAS, INDEED, THE SURPRISE. OF A LIFETIME FOR. SHEILA WILLIAMS. >> SURPRISE! >> Reporter: WEARING. SCRUBS AND CLUTCHING. A MOP, THE 62 WAS. READY TO CLEAN A. SPILL. BUT, THE BELOVED. MEMBER OF THIS. WINTER PARK FOR.

CLEANING STAFF, WAS. INSTEAD SWEPT OFF OF. HER FEET. >> THIS IS FOR ME? >> WE LOVE YOU! >> Reporter: SWAPPING HER SCRUBS. FOR A VEIL, THE. BRIDE-TO-BE WALKED. INTO A REAL-LIFE. FAIRYTALE. >> SHE KEPT SAYING. TO US, "IS THIS A. DREAM?". YOU CAN'T FAKE THE. GENUINE REACTION. THAT SHE HAD. >> Reporter: HER. COLLEAGUES HELPED. ORCHESTRATE THE.

BRIDAL SHOWER BREAK. ROOM SURPRISE. >> WE HAD SO MANY. PEOPLE COME IN, ON. HER DAY OFF. SHE IS JUST SUCH A. JOY IN SUCH A BRIGHT. LIGHT ON OUR UNIT. SINCE SHE HAS BEEN. HERE, SHE JUST. GREETS EVERYONE WITH. A SMILING FACE AND, OH, MY GOSH, SHE IS. JUST TRULY, TRULY A. WONDERFUL, DESERVING. INDIVIDUAL. >> Reporter: THAT. RAW, PURE GRATITUDE. TOUCHING THE HEARTS. OF MILLIONS WHO HAVE. NOW SEEN IT AROUND. THE WORLD. NOW, EVEN HOTEL AND. AIRLINES OFFERING TO. SHOWER MORE LOVE FOR. THE BLUSHING, NEW. BRIDE. >> ALL RIGHT! >> Reporter: SHEILA. MARRIED THE LOVE OF. HER LIFE, TERRY.

>> CONGRATULATIONS! >> CONGRATULATIONS! >> Reporter: HER. STORY REMINDING US. ALL THAT LIFE'S. GREATEST MOMENTS ARE. THE ONES THAT YOU. SHARE WITH THOSE YOU. LOVE. MARISSA PARRA, NBC. NEWS. >> CONGRATS, TO THE. NEW BRIDE. THAT IS "NIGHTLY. NEWS" FOR THIS. FRIDAY. THANK YOU SO MUCH. FOR WATCHING. TONIGHT, AND ALWAYS,