NBC Nightly News full episode - Jan. 25

>>> TONIGHT, FOUR. >>> TONIGHT, FOUR ISRAELI HOSTAGES. >>> TONIGHT, FOUR ISRAELI HOSTAGES RELEASED IN A MAJOR. ISRAELI HOSTAGES RELEASED IN A MAJOR TEST FOR THE CEASE-. RELEASED IN A MAJOR TEST FOR THE CEASE- FIRE. TEST FOR THE CEASE- FIRE. THE EMOTIONAL. FIRE. THE EMOTIONAL MOMENTS THEY WERE. THE EMOTIONAL MOMENTS THEY WERE RETURNED WITH THEIR. MOMENTS THEY WERE RETURNED WITH THEIR FAMILIES, EACH.

RETURNED WITH THEIR FAMILIES, EACH RACING INTO THE ARMS. FAMILIES, EACH RACING INTO THE ARMS OF THEIR PARENTS. RACING INTO THE ARMS OF THEIR PARENTS. HUNDREDS OF. OF THEIR PARENTS. HUNDREDS OF PALESTINIAN. HUNDREDS OF PALESTINIAN PRISONERS RELEASE. PALESTINIAN PRISONERS RELEASE. WHY ISRAEL SAID. PRISONERS RELEASE. WHY ISRAEL SAID HAMAS IS VIOLATING. WHY ISRAEL SAID HAMAS IS VIOLATING THE CEASE-FIRE. HAMAS IS VIOLATING THE CEASE-FIRE AGREEMENT. THE CEASE-FIRE AGREEMENT. >>> PRESIDENT. AGREEMENT. >>> PRESIDENT TRUMP'S. CLOSEST VOTES IN THE SENATE HISTORY. HIS FORMER SISTER-IN-. SENATE HISTORY. HIS FORMER SISTER-IN- LAW IS OUTRAGED AND. HIS FORMER SISTER-IN- LAW IS OUTRAGED AND SPEAKING OUT.>>>. LAW IS OUTRAGED AND SPEAKING OUT.>>> FRIDAY NIGHT. SPEAKING OUT.>>> FRIDAY NIGHT MASSACRE. FRIDAY NIGHT MASSACRE. THE PRESIDENT FIRING. MASSACRE. THE PRESIDENT FIRING INSPECTORS GENERAL A. THE PRESIDENT FIRING INSPECTORS GENERAL A KEY GOVERNMENT. INSPECTORS GENERAL A KEY GOVERNMENT AGENCIES. KEY GOVERNMENT AGENCIES. WHAT HAPPENS NOW. AGENCIES. WHAT HAPPENS NOW THAT THE WASTE AND. WHAT HAPPENS NOW THAT THE WASTE AND ABUSE IS GONE. THAT THE WASTE AND ABUSE IS GONE. >> TO SEE A POINT.

ABUSE IS GONE. >> TO SEE A POINT TRUE WATCHDOGS OR. >> TO SEE A POINT TRUE WATCHDOGS OR LAPDOGS? TRUE WATCHDOGS OR LAPDOGS? >>> NEW DETAILS ON. LAPDOGS? >>> NEW DETAILS ON MASS DEPORTATIONS. >>> NEW DETAILS ON MASS DEPORTATIONS. FOUR MILITARY. MASS DEPORTATIONS. FOUR MILITARY FLIGHTS TAKING. FOUR MILITARY FLIGHTS TAKING MIGRANTS TO MEXICO. FLIGHTS TAKING MIGRANTS TO MEXICO. >>> MAJOR RAIN. MIGRANTS TO MEXICO. >>> MAJOR RAIN COMING TO LOS. >>> MAJOR RAIN COMING TO LOS ANGELES. COMING TO LOS ANGELES. IT COULD BRING NEW. ANGELES. IT COULD BRING NEW PROBLEMS. IT COULD BRING NEW PROBLEMS. >>> THE SHIP THAT. PROBLEMS. >>> THE SHIP THAT GOT STUCK IN ICE OFF. >>> THE SHIP THAT GOT STUCK IN ICE OFF BUFFALO FOUR DAYS. GOT STUCK IN ICE OFF BUFFALO FOUR DAYS. THE CREW TRAPPED ON. BUFFALO FOUR DAYS. THE CREW TRAPPED ON BOARD. THE CREW TRAPPED ON BOARD. THE RACE TO FREE IT. BOARD. THE RACE TO FREE IT IN THE UPDATE LATE. THE RACE TO FREE IT IN THE UPDATE LATE TODAY. IN THE UPDATE LATE TODAY. >>> AND BURGERS WITH. TODAY. >>> AND BURGERS WITH A SIDE OF A.I. >>> AND BURGERS WITH A SIDE OF A.I. HOW WENDY'S IS USING. A SIDE OF A.I. HOW WENDY'S IS USING NEW TECHNOLOGY AT. HOW WENDY'S IS USING NEW TECHNOLOGY AT ITS DRIVE-THRU. NEW TECHNOLOGY AT ITS DRIVE-THRU. ARE YOU NO LONGER. ITS DRIVE-THRU. ARE YOU NO LONGER SPEAKING TO A. ARE YOU NO LONGER SPEAKING TO A HUMAN?>>> THIS IS.

SPEAKING TO A HUMAN?>>> THIS IS NBC NIGHTLY NEWS. HUMAN?>>> THIS IS NBC NIGHTLY NEWS. >>> GOOD EVENING. NBC NIGHTLY NEWS. >>> GOOD EVENING. THERE WERE. >>> GOOD EVENING. THERE WERE CELEBRATIONS ACROSS. THERE WERE CELEBRATIONS ACROSS ISRAEL TODAY. CELEBRATIONS ACROSS ISRAEL TODAY. FOUR MORE HOSTAGES. ISRAEL TODAY. FOUR MORE HOSTAGES RELEASED BY HAMAS. FOUR MORE HOSTAGES RELEASED BY HAMAS. AS PART OF THE. RELEASED BY HAMAS. AS PART OF THE TENTATIVE CEASE-FIRE. AS PART OF THE TENTATIVE CEASE-FIRE BETWEEN IT AND. TENTATIVE CEASE-FIRE BETWEEN IT AND ISRAEL. BETWEEN IT AND ISRAEL. IMAGINE FOR A MINUTE. ISRAEL. IMAGINE FOR A MINUTE BEING A PARENT. IMAGINE FOR A MINUTE BEING A PARENT UNABLE TO SEE OR. BEING A PARENT UNABLE TO SEE OR HEAR YOUR CHILD FOR. UNABLE TO SEE OR HEAR YOUR CHILD FOR 477 DAYS. HEAR YOUR CHILD FOR 477 DAYS. NOT KNOWING IF SHE'S. 477 DAYS. NOT KNOWING IF SHE'S DEAD OR ALIVE. NOT KNOWING IF SHE'S DEAD OR ALIVE. THAT WAS THE PAST. DEAD OR ALIVE. THAT WAS THE PAST YEAR AND A HALF FOR. THAT WAS THE PAST YEAR AND A HALF FOR THE PARENTS OF ONE. YEAR AND A HALF FOR THE PARENTS OF ONE OF THE HOSTAGES. THE PARENTS OF ONE OF THE HOSTAGES. THIS IS THE MOMENT. OF THE HOSTAGES. THIS IS THE MOMENT THEY SAW HER AGAIN.

THIS IS THE MOMENT THEY SAW HER AGAIN. THERE WERE THREE. THEY SAW HER AGAIN. THERE WERE THREE MORE EQUALLY. THERE WERE THREE MORE EQUALLY POWERFUL REUNIONS. MORE EQUALLY POWERFUL REUNIONS TODAY. POWERFUL REUNIONS TODAY. FAMILIES TOGETHER. TODAY. FAMILIES TOGETHER AGAIN. FAMILIES TOGETHER AGAIN. THE WAR IS FAR FROM. AGAIN. THE WAR IS FAR FROM OVER. THE WAR IS FAR FROM OVER. SOME 100 HOSTAGES. OVER. SOME 100 HOSTAGES STILL REMAIN, SOME 100 HOSTAGES STILL REMAIN, INCLUDING THREE. STILL REMAIN, INCLUDING THREE AMERICANS. INCLUDING THREE AMERICANS. AND THERE WERE NEW. AMERICANS. AND THERE WERE NEW TENSIONS TODAY. AND THERE WERE NEW TENSIONS TODAY. SIGNS THAT THE. TENSIONS TODAY. SIGNS THAT THE TENTATIVE CEASE-FIRE. SIGNS THAT THE TENTATIVE CEASE-FIRE IS TENTATIVE. TENTATIVE CEASE-FIRE IS TENTATIVE. WE BEGIN WITH RALPH. IS TENTATIVE. WE BEGIN WITH RALPH SANCHEZ IN ISRAEL. WE BEGIN WITH RALPH SANCHEZ IN ISRAEL. >> Reporter: IT WAS. SANCHEZ IN ISRAEL. >> Reporter: IT WAS A HAMAS PRODUCTION. >> Reporter: IT WAS A HAMAS PRODUCTION CHOREOGRAPHED TO THE.

A HAMAS PRODUCTION CHOREOGRAPHED TO THE VERY LAST DETAIL. CHOREOGRAPHED TO THE VERY LAST DETAIL. FOUR FEMALE ISRAELI. VERY LAST DETAIL. FOUR FEMALE ISRAELI SOLDIERS MARCHED ON. FOUR FEMALE ISRAELI SOLDIERS MARCHED ON STAGE IN COSTUME. SOLDIERS MARCHED ON STAGE IN COSTUME UNIFORMS WAVING TO. STAGE IN COSTUME UNIFORMS WAVING TO THE CROWD AND HANDED. UNIFORMS WAVING TO THE CROWD AND HANDED TO THE RED CROSS. THE CROWD AND HANDED TO THE RED CROSS. AND THEN, AFTER 477. TO THE RED CROSS. AND THEN, AFTER 477 DAYS IN CAPTIVITY. AND THEN, AFTER 477 DAYS IN CAPTIVITY THIS VIDEO FROM THE. DAYS IN CAPTIVITY THIS VIDEO FROM THE ISRAELI DEFENSE. THIS VIDEO FROM THE ISRAELI DEFENSE FORCES SHOWS THE. ISRAELI DEFENSE FORCES SHOWS THE YOUNG WOMEN REUNITED. FORCES SHOWS THE YOUNG WOMEN REUNITED WITH THEIR PARENTS. YOUNG WOMEN REUNITED WITH THEIR PARENTS. AND THEY WERE FLOWN. WITH THEIR PARENTS. AND THEY WERE FLOWN BACK TO TEL AVIV. AND THEY WERE FLOWN BACK TO TEL AVIV. >> IT IS CERTAINLY.

BACK TO TEL AVIV. >> IT IS CERTAINLY LARGE ENOUGH FOR. >> IT IS CERTAINLY LARGE ENOUGH FOR THOSE FEMALE. LARGE ENOUGH FOR THOSE FEMALE SOLDIERS AND THEIR. THOSE FEMALE SOLDIERS AND THEIR PARENTS. SOLDIERS AND THEIR PARENTS. >> Reporter: ISRAELI. PARENTS. >> Reporter: ISRAELI CALLED THEM THE. >> Reporter: ISRAELI CALLED THEM THE WATCHTOWER GIRLS. CALLED THEM THE WATCHTOWER GIRLS. THEY WERE TAKEN. WATCHTOWER GIRLS. THEY WERE TAKEN CAPTIVE ON OCTOBER. THEY WERE TAKEN CAPTIVE ON OCTOBER 7th. CAPTIVE ON OCTOBER 7th. HER FAMILY INVITED. 7th. HER FAMILY INVITED US EXCLUSIVELY TO BE. HER FAMILY INVITED US EXCLUSIVELY TO BE WITH THEM AS THEY. US EXCLUSIVELY TO BE WITH THEM AS THEY ANXIOUSLY AWAITED. WITH THEM AS THEY ANXIOUSLY AWAITED NEWS.

ANXIOUSLY AWAITED NEWS. >> Reporter: TWO OF. NEWS. >> Reporter: TWO OF HER AUNTS WHO HELD. >> Reporter: TWO OF HER AUNTS WHO HELD ON FOR SO LONG. HER AUNTS WHO HELD ON FOR SO LONG. THERE WERE SO MANY. ON FOR SO LONG. THERE WERE SO MANY LIVES THAT WERE LOST. THERE WERE SO MANY LIVES THAT WERE LOST IN THIS WAR. LIVES THAT WERE LOST IN THIS WAR. AND WE ARE SO SORRY. IN THIS WAR. AND WE ARE SO SORRY. >> Reporter: AND THEN. AND WE ARE SO SORRY. >> Reporter: AND THEN , LIRI ALBAG'S. >> Reporter: AND THEN , LIRI ALBAG'S MOTHER MET HER AT. , LIRI ALBAG'S MOTHER MET HER AT THE BORDER CALLING. MOTHER MET HER AT THE BORDER CALLING THE FAMILY AND. THE BORDER CALLING THE FAMILY AND TELLING THEM IT'S.

THE FAMILY AND TELLING THEM IT'S OVER AND SHE'S ON. TELLING THEM IT'S OVER AND SHE'S ON HER WAY HOME. OVER AND SHE'S ON HER WAY HOME. BUT FIRST,, THEY. HER WAY HOME. BUT FIRST,, THEY WERE AT THIS TEL. BUT FIRST,, THEY WERE AT THIS TEL AVIV HOSPITAL WHERE. WERE AT THIS TEL AVIV HOSPITAL WHERE THE WOMEN APPEARED. AVIV HOSPITAL WHERE THE WOMEN APPEARED IN GOOD CONDITION. THE WOMEN APPEARED IN GOOD CONDITION. THE OFFICERS SAY THE. IN GOOD CONDITION. THE OFFICERS SAY THE GOAL IS TO PROVIDE. THE OFFICERS SAY THE GOAL IS TO PROVIDE AN ENVIRONMENT THAT. GOAL IS TO PROVIDE AN ENVIRONMENT THAT IS CALM AND QUIET. AN ENVIRONMENT THAT IS CALM AND QUIET AND SAFE FOR PEOPLE. IS CALM AND QUIET AND SAFE FOR PEOPLE WHO HAVE BEEN. AND SAFE FOR PEOPLE WHO HAVE BEEN THROUGH SO MUCH. WHO HAVE BEEN THROUGH SO MUCH. REUNIONS ALSO FOR. THROUGH SO MUCH. REUNIONS ALSO FOR PALESTINIAN FAMILIES. REUNIONS ALSO FOR PALESTINIAN FAMILIES AS 200 PRISONERS. PALESTINIAN FAMILIES AS 200 PRISONERS WERE EXCHANGED FOR. AS 200 PRISONERS WERE EXCHANGED FOR THE HOSTAGES. WERE EXCHANGED FOR THE HOSTAGES. ISRAEL TONIGHT IS. THE HOSTAGES. ISRAEL TONIGHT IS ACCUSING HAMAS OF. ISRAEL TONIGHT IS ACCUSING HAMAS OF VIOLATING THE DEAL. ACCUSING HAMAS OF VIOLATING THE DEAL BY NOT FREEING. VIOLATING THE DEAL BY NOT FREEING CIVILIAN HOSTAGE.

BY NOT FREEING CIVILIAN HOSTAGE. AND THEY WILL NOT. CIVILIAN HOSTAGE. AND THEY WILL NOT LET THEM RETURN TO. AND THEY WILL NOT LET THEM RETURN TO GAZA UNTIL RELEASE. LET THEM RETURN TO GAZA UNTIL RELEASE IS AGREED. GAZA UNTIL RELEASE IS AGREED. >> RALPH SANCHEZ IS. IS AGREED. >> RALPH SANCHEZ IS IT JOINING ME. >> RALPH SANCHEZ IS IT JOINING ME. ANY WORD TONIGHT I. IT JOINING ME. ANY WORD TONIGHT I WHEN THE AMERICANS. ANY WORD TONIGHT I WHEN THE AMERICANS BEING HELD BY HAMAS. WHEN THE AMERICANS BEING HELD BY HAMAS COULD BE FREED? BEING HELD BY HAMAS COULD BE FREED? >> Reporter: TWO. COULD BE FREED? >> Reporter: TWO OFFICIALS TELL NBC. >> Reporter: TWO OFFICIALS TELL NBC NEWS A 65-YEAR-OLD. OFFICIALS TELL NBC NEWS A 65-YEAR-OLD IS EXPECTED TO BE.

NEWS A 65-YEAR-OLD IS EXPECTED TO BE THE FIRST AMERICAN. IS EXPECTED TO BE THE FIRST AMERICAN FREED NEXT WEEKEND, THE FIRST AMERICAN FREED NEXT WEEKEND, BUT AS WE HAVE SEEN. FREED NEXT WEEKEND, BUT AS WE HAVE SEEN NOBODY KNOWS WHICH. BUT AS WE HAVE SEEN NOBODY KNOWS WHICH HOSTAGES ARE COMING. NOBODY KNOWS WHICH HOSTAGES ARE COMING OUT UNTIL HAMAS. HOSTAGES ARE COMING OUT UNTIL HAMAS ANNOUNCES THEM. OUT UNTIL HAMAS ANNOUNCES THEM. >>> BACK HERE IN THE. ANNOUNCES THEM. >>> BACK HERE IN THE U.S. THERE ARE. >>> BACK HERE IN THE U.S. THERE ARE QUESTIONS AND. U.S. THERE ARE QUESTIONS AND CONCERNS ON BOTH. QUESTIONS AND CONCERNS ON BOTH SIDES OF THE AISLE. CONCERNS ON BOTH SIDES OF THE AISLE AFTER PRESIDENT. SIDES OF THE AISLE AFTER PRESIDENT TRUMP FIRED. AFTER PRESIDENT TRUMP FIRED INDEPENDENT. TRUMP FIRED INDEPENDENT WATCHDOGS FROM. INDEPENDENT WATCHDOGS FROM VARIOUS AGENCIES. WATCHDOGS FROM VARIOUS AGENCIES. THIS COMES AS HIS. VARIOUS AGENCIES. THIS COMES AS HIS CONTROVERSIAL PI.

CONTROVERSIAL PI THE LAW.

CONTROVERSIAL PI THE LAW REQUIRES THE WHITE. CONTROVERSIAL PI THE LAW REQUIRES THE WHITE HOUSE TO GIVE. REQUIRES THE WHITE HOUSE TO GIVE CONGRESS A 30 DAY. HOUSE TO GIVE CONGRESS A 30 DAY NOTICE AND PROVIDE. CONGRESS A 30 DAY NOTICE AND PROVIDE SUBSTANTIVE. NOTICE AND PROVIDE SUBSTANTIVE REASONS.>> PRESIDENT. SUBSTANTIVE REASONS.>> PRESIDENT TRUMP REAFFIRMING. REASONS.>> PRESIDENT TRUMP REAFFIRMING HIS PLEDGE TO END? TRUMP REAFFIRMING HIS PLEDGE TO END? >> THE PRESIDENT.

MILITARY AIRCRAFT ARE BEING USED TO ASSIST THE. ARE BEING USED TO ASSIST THE DEPARTMENT OF. ASSIST THE DEPARTMENT OF HOMELAND SECURITY. DEPARTMENT OF HOMELAND SECURITY WITH DEPORTATION. HOMELAND SECURITY WITH DEPORTATION FLIGHTS. WITH DEPORTATION FLIGHTS. WE SAW ONE HEADING. FLIGHTS. WE SAW ONE HEADING TO GUATEMALA AND. WE SAW ONE HEADING TO GUATEMALA AND TODAY WE ARE. TO GUATEMALA AND TODAY WE ARE LEARNING THE WHITE. TODAY WE ARE LEARNING THE WHITE HOUSE THAT MEXICO. LEARNING THE WHITE HOUSE THAT MEXICO HAS ACCEPTED FOUR OF. HOUSE THAT MEXICO HAS ACCEPTED FOUR OF THOSE DEPORTATION. HAS ACCEPTED FOUR OF THOSE DEPORTATION FLIGHTS. THOSE DEPORTATION FLIGHTS. >>> DAYS AFTER. FLIGHTS. >>> DAYS AFTER PRESIDENT TRUMP CIA. >>> DAYS AFTER PRESIDENT TRUMP CIA CHIEF TOOK HIS POST, PRESIDENT TRUMP CIA CHIEF TOOK HIS POST, THERE SPEAKING OUT. CHIEF TOOK HIS POST, THERE SPEAKING OUT ABOUT HOW COVID MAY. THERE SPEAKING OUT ABOUT HOW COVID MAY HAVE STARTED. ABOUT HOW COVID MAY HAVE STARTED. SPOKON SAID. HAVE STARTED. SPOKON SAID E VIRUS KELY. SPOKON SAID E VIRUS KELY BEFOIT BECA.

E VIRUS KELY BEFOIT BECA AL PAND. BEFOIT BECA AL PAND BUT TH. AL PAND BUT TH LOW CONFIDENCE IN. BUT TH LOW CONFIDENCE IN THAT ASSESSMENT. LOW CONFIDENCE IN THAT ASSESSMENT. FOR YEARS THEY SAID. THAT ASSESSMENT. FOR YEARS THEY SAID IT WAS UNCLEAR IF. FOR YEARS THEY SAID IT WAS UNCLEAR IF THE PANDEMIC STARTED. IT WAS UNCLEAR IF THE PANDEMIC STARTED WITH AN INFECTED. THE PANDEMIC STARTED WITH AN INFECTED ANIMAL OR FROM A. WITH AN INFECTED ANIMAL OR FROM A RESEARCH. ANIMAL OR FROM A RESEARCH LABORATORY.>>> TO. RESEARCH LABORATORY.>>> TO THE CALIFORNIA. LABORATORY.>>> TO THE CALIFORNIA WILDFIRES. THE CALIFORNIA WILDFIRES. AND THE NEW OUTRAGE. WILDFIRES. AND THE NEW OUTRAGE FOR RESI.

FOR RESITHE HOUSE.

FOR RESITHE HOUSE. >> Reporter: A CYCLE. FOR RESITHE HOUSE. >> Reporter: A CYCLE OF ANXIETY FOR SO. >> Reporter: A CYCLE OF ANXIETY FOR SO MANY STILL SEEMINGLY. OF ANXIETY FOR SO MANY STILL SEEMINGLY TRAPPED IN THE NEVER. MANY STILL SEEMINGLY TRAPPED IN THE NEVER ENDING WORST DAY OF. TRAPPED IN THE NEVER ENDING WORST DAY OF THEIR LIVES. ENDING WORST DAY OF THEIR LIVES. >> WITH THE RAIN. THEIR LIVES. >> WITH THE RAIN AUTHORITIES ARE. >> WITH THE RAIN AUTHORITIES ARE WORRIED ABOUT MORE. AUTHORITIES ARE WORRIED ABOUT MORE THAN JUST POSSIBLE. WORRIED ABOUT MORE THAN JUST POSSIBLE MUDSLIDES. THAN JUST POSSIBLE MUDSLIDES. >> Reporter: YES.

THOSE NUMBERS ARE RIDICULOUS. THOSE NUMBERS ARE RIDICULOUS. >> Reporter: IN A. RIDICULOUS. >> Reporter: IN A MATTER OF HOURS. >> Reporter: IN A MATTER OF HOURS HISTORY WILL BE. MATTER OF HOURS HISTORY WILL BE ETCHED. HISTORY WILL BE ETCHED. THE ONLY QUESTION IS. ETCHED. THE ONLY QUESTION IS WHO WILL BE WRITING. THE ONLY QUESTION IS WHO WILL BE WRITING THE HISTORY? WHO WILL BE WRITING THE HISTORY? >> WE WILL BE BACK. THE HISTORY? >> WE WILL BE BACK IN A MOMENT WITH THE.

>>> THERE ARE MORE. >>> THERE ARE MORE HIGH-TECH CHANGES. >>> THERE ARE MORE HIGH-TECH CHANGES COMING TO FAST FOOD. HIGH-TECH CHANGES COMING TO FAST FOOD CHAINS. COMING TO FAST FOOD CHAINS. WENDY'S IS NOW USING. CHAINS. WENDY'S IS NOW USING A.I. WENDY'S IS NOW USING A.I. TO TAKE YOUR DRIVE-. A.I. TO TAKE YOUR DRIVE- THROUGH ORDER. TO TAKE YOUR DRIVE- THROUGH ORDER. BUT DOES IT REALLY. THROUGH ORDER. BUT DOES IT REALLY WORK BETTER THAN. BUT DOES IT REALLY WORK BETTER THAN TALKING TO AN ACTUAL. WORK BETTER THAN TALKING TO AN ACTUAL HUMAN? TALKING TO AN ACTUAL HUMAN? WE GOT AN EXCLUSIVE. HUMAN? WE GOT AN EXCLUSIVE BEHIND-THE-SCENES. WE GOT AN EXCLUSIVE BEHIND-THE-SCENES LOOK AT THE NEW. BEHIND-THE-SCENES LOOK AT THE NEW TECHNOLOGY AND PUT. LOOK AT THE NEW TECHNOLOGY AND PUT IT TO THE TEST. TECHNOLOGY AND PUT IT TO THE TEST. >> Reporter: IT. IT TO THE TEST. >> Reporter: IT LOOKS LIKE A TYPICAL. >> Reporter: IT LOOKS LIKE A TYPICAL DRIVE-THROUGH. LOOKS LIKE A TYPICAL DRIVE-THROUGH. BUT THE BOYS TAKING. DRIVE-THROUGH. BUT THE BOYS TAKING ORDERS AT THIS. BUT THE BOYS TAKING ORDERS AT THIS WENDY'S IS ACTUALLY.

ORDERS AT THIS WENDY'S IS ACTUALLY POWERED BY. WENDY'S IS ACTUALLY POWERED BY ARTIFICIAL. POWERED BY ARTIFICIAL INTELLIGENCE. ARTIFICIAL INTELLIGENCE. DID YOU KNOW WE WERE. INTELLIGENCE. DID YOU KNOW WE WERE TALKING TO? DID YOU KNOW WE WERE TALKING TO? IT'S PART OF THEIR. TALKING TO? IT'S PART OF THEIR FUTURE. IT'S PART OF THEIR FUTURE. THEY CALL IT FRESH. FUTURE. THEY CALL IT FRESH A.I. THEY CALL IT FRESH A.I. >> WE ARE THINKING. A.I. >> WE ARE THINKING ABOUT WHAT IS THE. >> WE ARE THINKING ABOUT WHAT IS THE RIGHT TECHNOLOGY. ABOUT WHAT IS THE RIGHT TECHNOLOGY THAT SOLVES THE. RIGHT TECHNOLOGY THAT SOLVES THE RIGHT PROBLEM? THAT SOLVES THE RIGHT PROBLEM? >> Reporter: A. RIGHT PROBLEM? >> Reporter: A CUSTOMER DRIVES UP. >> Reporter: A CUSTOMER DRIVES UP AND TALKS INTO THE. CUSTOMER DRIVES UP AND TALKS INTO THE SPEAKER. AND TALKS INTO THE SPEAKER. THE A.I. SPEAKER. THE A.I. TAKES THE ORDER, THE A.I. TAKES THE ORDER, LISTENING AND. TAKES THE ORDER, LISTENING AND RESPONDING TO.

LISTENING AND RESPONDING TO QUESTIONS. RESPONDING TO QUESTIONS. >> CAN I GET TWO. QUESTIONS. >> CAN I GET TWO DOUBLE STACKS? >> CAN I GET TWO DOUBLE STACKS? >> Reporter: INSIDE. DOUBLE STACKS? >> Reporter: INSIDE HUMAN WORKERS WATCH. >> Reporter: INSIDE HUMAN WORKERS WATCH A MONITOR AS THE. HUMAN WORKERS WATCH A MONITOR AS THE ORDER COMES AND THEN. A MONITOR AS THE ORDER COMES AND THEN THEY PREPARE THE. ORDER COMES AND THEN THEY PREPARE THE MEAL. THEY PREPARE THE MEAL. WE WENT THROUGH THE. MEAL. WE WENT THROUGH THE DRIVE-THROUGH TO SEE. WE WENT THROUGH THE DRIVE-THROUGH TO SEE HOW IT WORKS. DRIVE-THROUGH TO SEE HOW IT WORKS. HI, I WOULD LIKE SIX. HOW IT WORKS. HI, I WOULD LIKE SIX REGULAR NUGGETS AND. HI, I WOULD LIKE SIX REGULAR NUGGETS AND SIX SPICY NUGGETS. REGULAR NUGGETS AND SIX SPICY NUGGETS. SPICY NUGGETS HERE, SIX SPICY NUGGETS. SPICY NUGGETS HERE, REGULAR NUGGETS HERE. SPICY NUGGETS HERE, REGULAR NUGGETS HERE. THIS TIME I TRIED TO. REGULAR NUGGETS HERE. THIS TIME I TRIED TO TRIP IT UP. THIS TIME I TRIED TO TRIP IT UP. ORDERING SOMETHING. TRIP IT UP. ORDERING SOMETHING NOT ON THE MENU. ORDERING SOMETHING NOT ON THE MENU. THAT'S WHEN HUMAN. NOT ON THE MENU. THAT'S WHEN HUMAN STEPPED IN.

THAT'S WHEN HUMAN STEPPED IN. IN 2023 WENDY'S. STEPPED IN. IN 2023 WENDY'S STARTED OFFERING. IN 2023 WENDY'S STARTED OFFERING A.I. STARTED OFFERING A.I. DRIVE-THROUGH AND. A.I. DRIVE-THROUGH AND NOW NEARLY 100. DRIVE-THROUGH AND NOW NEARLY 100 ACROSS 19 STATES. NOW NEARLY 100 ACROSS 19 STATES WITH MORE ON THE. ACROSS 19 STATES WITH MORE ON THE WAY.>> IF I WANT TO. WITH MORE ON THE WAY.>> IF I WANT TO ORDER IN FRENCH, WAY.>> IF I WANT TO ORDER IN FRENCH, COULD I? ORDER IN FRENCH, COULD I? >> YOU CANNOT. COULD I? >> YOU CANNOT CURRENTLY ORDER IN. >> YOU CANNOT CURRENTLY ORDER IN FRENCH BUT YOU CAN. CURRENTLY ORDER IN FRENCH BUT YOU CAN ORDER IN SPANISH. FRENCH BUT YOU CAN ORDER IN SPANISH. >> Reporter: IT'S. ORDER IN SPANISH. >> Reporter: IT'S PART OF A TREND AS. >> Reporter: IT'S PART OF A TREND AS THE FOOD INDUSTRY. PART OF A TREND AS THE FOOD INDUSTRY GOES HIGH-TECH. THE FOOD INDUSTRY GOES HIGH-TECH. THEY ARE INSTALLING. GOES HIGH-TECH. THEY ARE INSTALLING SELF-SERVE KIOSKS TO. THEY ARE INSTALLING SELF-SERVE KIOSKS TO PLACE YOUR ORDERS. SELF-SERVE KIOSKS TO PLACE YOUR ORDERS. SOME HAVE AUTOMATED. PLACE YOUR ORDERS. SOME HAVE AUTOMATED KITCHENS CREATING.

SOME HAVE AUTOMATED KITCHENS CREATING SALAD. KITCHENS CREATING SALAD. CHIPOTLE IS TESTING. SALAD. CHIPOTLE IS TESTING ROBOTS. CHIPOTLE IS TESTING ROBOTS. McDONALD ALSO. ROBOTS. McDONALD ALSO EXPERIMENTED WITH. McDONALD ALSO EXPERIMENTED WITH A.I. EXPERIMENTED WITH A.I. DRIVE-THRUS AND TOOK. A.I. DRIVE-THRUS AND TOOK IT OFF THE MENU. DRIVE-THRUS AND TOOK IT OFF THE MENU. THEY SAID THEY MAY. IT OFF THE MENU. THEY SAID THEY MAY REVISIT THEM IN THE. THEY SAID THEY MAY REVISIT THEM IN THE FUTURE. REVISIT THEM IN THE FUTURE. WHEN WENDY'S. FUTURE. WHEN WENDY'S PARTNERED WITH. WHEN WENDY'S PARTNERED WITH GOOGLE CLOUD, IT. PARTNERED WITH GOOGLE CLOUD, IT USES GENERATIVE. GOOGLE CLOUD, IT USES GENERATIVE A.I., WHICH MEANS. USES GENERATIVE A.I., WHICH MEANS IT'S ALWAYS LEARNING. A.I., WHICH MEANS IT'S ALWAYS LEARNING AND SHOULD IMPROVE. IT'S ALWAYS LEARNING AND SHOULD IMPROVE OVER TIME. AND SHOULD IMPROVE OVER TIME. BUT IT RAISES. OVER TIME. BUT IT RAISES CONCERNS FOR SOME. BUT IT RAISES CONCERNS FOR SOME PEOPLE. CONCERNS FOR SOME PEOPLE. >> I HATE TO SEE. PEOPLE. >> I HATE TO SEE SOMEONE LOSE THEIR. >> I HATE TO SEE SOMEONE LOSE THEIR JOB. SOMEONE LOSE THEIR JOB. >> Reporter: JOB. >> Reporter: COULD'VE PUT PEOPLE. >> Reporter: COULD'VE PUT PEOPLE OUT OF WORK?

COULD'VE PUT PEOPLE OUT OF WORK? >> IT'S AN ASSISTANT. OUT OF WORK? >> IT'S AN ASSISTANT AND NOT A. >> IT'S AN ASSISTANT AND NOT A REPLACEMENT. AND NOT A REPLACEMENT. >> Reporter: REPLACEMENT. >> Reporter: CUSTOMER SEEM. >> Reporter: CUSTOMER SEEM WILLING TO GIVE IT A. CUSTOMER SEEM WILLING TO GIVE IT A CHANCE. WILLING TO GIVE IT A CHANCE. >> IT LOOKED LIKE IT. CHANCE. >> IT LOOKED LIKE IT LOOKED NORMALLY AND. >> IT LOOKED LIKE IT LOOKED NORMALLY AND SEEMED FASTER. >>> THERE IS GOOD. >>> THERE IS GOOD NEWS TONIGHT. >>> THERE IS GOOD NEWS TONIGHT. SO OFTEN THE GOOD. THIS IS A JOYFUL REUNION MORE THAN A YEAR IN THE MAKING. THAT'S ERIN JACKSON WHO FLEW ALL THE WAY TO NEW YORK CITY FROM ARKANSAS.

TO KEEP A PROMISE SHE MADE TO A STRANGER NAMED SUE. THE TWO MET AT A BROOKLYN RESTAURANT BACK IN 2023, HITTING IT OFF AND MAKING A PACT TO MEET AT THE VERY SAME PLACE A YEAR LATER. REMARKABLE BECAUSE THEY NEVER EXCHANGED NUMBERS OR ANY OTHER INFORMATION, BUT BOTH KEPT THAT PROMISE, TAKING A CHANCE. AND SHOWING UP FOR A DINNER THEY'LL NEVER FORGET. I WANT YOU TO MEET MY BEST FRIEND.

AND TALK ABOUT SURPRISES. THE KIDS AT OREGON'S MERRILL ELEMENTARY THROWING A 70TH. BIRTHDAY BASH FOR BELOVED LONGTIME CUSTODIAN KATHY IRAM, LETTING HER KNOW JUST HOW MUCH SHE MEANS. I'M WELL LOVED. THAT'S WHAT I'VE TAKEN AWAY FROM IT IS THAT I'M WELL LOVED, THAT THESE KIDS LOVE ME.

AS MUCH AS I LOVE THEM. THERE WAS THIS SPECIAL DELIVERY FOR FIREFIGHTERS IN HUNTINGDON BEACH, CALIFORNIA. DEAR FIREFIGHTERS, THANK YOU FOR YOUR HARD WORK. DOZENS OF LETTERS FROM 3RD GRADERS. AT FRANKLINTOWN CHARTER SCHOOL IN PHILADELPHIA, THANKING THEM FOR ALL THEIR HARD WORK BATTLING THOSE DEVASTATING WILDFIRES, AN HONOR FROM AFAR FOR THESE HEROES. THE THOUGHT THAT WENT INTO THESE IS TRULY AMAZING,

YOU KNOW, THESE KIDS CERTAINLY CARE FOR PEOPLE THAT THEY DON'T EVEN KNOW. AND TALK ABOUT A SLAM DUNK. HERE'S A SPLIT SCREEN OF BROTHER SISTER BUZZER BEATERS. THAT'S STANFORD'S JAYLEN BLAKE'S MAKING THE FINAL WINNING SHOT. FOR HIS TEAM AGAINST THE TAR HEELS LAST WEEK. THE VERY NEXT DAY THIS HAPPENED.

HIS SISTER MAKAYLA AT VANDERBILT SINKING IT TO. WIN THEIR GAME OVER THE TENNESSEE VOLUNTEERS. THEIR DAD MONROE, WHO PLAYED COLLEGE HOOPS HIMSELF. THERE FOR BOTH GAMES. WHAT WAS IT LIKED TO HAVE YOUR DAD IN THE STANDS? IT WAS UNBELIEVABLE. HE'S USUALLY VERY RESERVED, YOU KNOW, THERE'S A LOT OF THINGS THAT HE SACRIFICED FOR ME. AND MY SISTER TO BE IN THIS POSITION HERE TODAY, SO IT WAS TRULY BEAUTIFUL. I SAW SOMEBODY WHO LOOKED LIKE MY DAD JUST JUMPING IN A CIRCLE BY HIMSELF. I MEAN,

JUST ALL THE EMOTIONS JUST RUSHED OVER ME. SO, MONROE, HOW DID IT FEEL FOR YOU? SO I KNEW THE ODDS WERE AGAINST US. AND SO ONE OF THE THINGS THAT WE ALWAYS TALK ABOUT IS WE COMPETE TO THE END. WE COMPETE TO THE END. AND SO, THEY COMPETED TO THE END, BUT THEN ON TOP OF THAT, TO MAKE HISTORY, IS JUST AMAZING. END. AND THEY COMPETED TO THE END AND TO MAKE. AND THEY COMPETED TO THE END AND TO MAKE HISTORY IS JUST. THE END AND TO MAKE HISTORY IS JUST AMAZING.